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Last updated: 25 January 2026

ABOUT

NetZero takes data privacy very seriously and works on continuously improving the security and management of your personal information.

"NetZero", "we", and related terms refer to NetZero SAS and, where applicable, its affiliates. "You" and related terms refer to any individual whose personal data is processed in the context described below, including our staff, customers, suppliers, visitors, or other individuals interacting with NetZero.

DATA PROCESSING

We may process data from or about you when:

• You contact us
• We contact you
• You access any of our digital systems, including our website
• You access any of our premises
• You enter into a contractual relationship with us
• We are required to do so by law or for internal compliance

The data processed may include:

• Your contact, account, and identity details
• Your professional or business-related information (e.g., role, company, activities)
• Your payment and billing information
• Information related to exchanges with us (e.g., e-mails, meetings, contracts)
• Images, audio, or video in which you may appear, in the context of meetings, calls, or access to our premises
• Technical and usage data automatically recorded when you access or use our systems (e.g., IP addresses, device information, access logs)
• Descriptive and inferred information relating to you and our relationship
• Information about you used for compliance purposes, including occupational health and safety-related information
• Publicly available information about you
• Any other information you share with us

Processing is based on our legitimate interests, our obligations under applicable laws, and the performance of contracts.

Personal data is retained only for as long as necessary for the above-mentioned purposes.

DATA CONTROLLER(S)

NetZero is a global company made up of multiple entities that process personal data in the course of conducting their business. Depending on where you engage with us, the entity responsible as controller for the processing of your personal data may vary.

NetZero SAS is the parent company of the group and acts as data controller for data processing activities carried out in the context of its operations. Such processing is subject to the European Union's General Data Protection Regulation (GDPR).

Affiliates of NetZero SAS may process personal data independently in the context of their own local operations. In such cases, the relevant NetZero entity acts as an independent data controller, subject to the applicable local data protection laws.

For multi-entity activities, the relevant NetZero entities may act as joint data controllers for the related processing, subject to the applicable data protection laws.

Personal data may be transferred to countries other than the one in which it was collected; such transfers are carried out in accordance with applicable data protection laws and subject to appropriate safeguards.

PROCESSING FOR THIRD PARTIES

In certain cases, NetZero SAS and its affiliates act as a data processor for third parties. In such cases, the relevant third party is the data controller. NetZero processes such personal data in accordance with the purposes determined by the relevant third party and in compliance with applicable data protection laws.

DATA ACCESS

Access to personal data is restricted to authorised persons and service providers acting on our behalf.

You have the right to access, rectify, object to, restrict, request the deletion or portability of your personal data, and to lodge a complaint with a competent supervisory authority.

CONTACT

For privacy-related questions or to exercise your rights, please contact us at: privacy@netzero.green.

Please note: where NetZero only acts as a data processor, you should primarily contact the relevant third-party data controller to exercise your rights.